Singaporean livestreamer Winnie Heng has released a new video admitting she went too far during a vulgarity-laced tirade on TikTok, following widespread criticism of both her initial outburst and a subsequent sarcastic apology video. On August 21, Heng posted a video acknowledging that her words were wrong and that she should have handled her emotions better. She explained that she was "extremely frustrated that day" after customers allegedly cancelled orders for highly sought-after crystals around 3am, which she felt was unfair to other waiting customers.