UAE: MoFA cuts service delivery time by 90% with six-minute transactions 18.04.2026

The UAE's Ministry of Foreign Affairs (MoFA) has significantly improved its service delivery by reducing transaction times by an astounding 90%, achieving an average completion time of just six minutes. This efficiency leap, implemented across all service centers, aims to enhance customer experience and streamline governmental processes. The initiative reflects the UAE's broader strategy to embrace digital transformation and deliver world-class services to its citizens and residents. This substantial reduction in wait times is expected to boost public satisfaction and contribute to the nation's ongoing development goals by freeing up valuable time for individuals and businesses.

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