Berlin's taxi drivers are expressing significant frustration, not with ride-sharing competitors like Uber or Bolt, but with their own central dispatch system, the Berliner Taxizentrale. Drivers report experiencing "continuous technical failures" in passenger dispatch and describe an unacceptable level of service from the central office and its support staff. This widespread discontent stems from a faulty app and a resulting loss of fares, leading to an alarming situation within the industry. The drivers are now threatening protests due to these ongoing issues with their domestic dispatch service, which they feel is failing to adequately support them against market pressures.