foodpanda rider, who wrote customer's unit number on wall outside HDB flat, returns to clean it up 03.06.2026

A foodpanda delivery rider was observed by a customer writing their HDB flat's unit number on the exterior wall on June 1st at approximately 7:15 PM, an act captured on surveillance footage. The rider reportedly did this as part of the proof-of-delivery process, which requires photographic verification. foodpanda acknowledged the rider's actions were inappropriate and did not meet their standards, stating they have reinforced proper delivery conduct expectations with the involved partner. The company has since offered compensation to the customer, and the rider returned to clean the graffiti. While some online comments suggested obscured unit numbers might necessitate such actions, the customer's unit number was visible on their gate.

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