Pope Leo XIV, an American-born pontiff, encountered disbelief from his Chicago bank when attempting to update his contact information two months into his papacy. While on the phone with a bank teller, he identified himself by his birth name, Robert, and provided his Social Security number and security answers. However, the teller insisted he appear in person. When his brother, John Prevost, interjected and stated he was speaking with the Pope in Rome, the teller assumed it was a prank call and hung up. A church official later intervened to resolve the situation. This incident occurred amidst ongoing public exchanges between Pope Leo XIV and U.S. President Trump regarding the Iran war.