The article recounts the personal experience of a BBC Mundo journalist following the earthquakes that shook Venezuela on Wednesday afternoon. At 6:06 p.m., she received a WhatsApp audio message from her sister Verónica, who reported a strong tremor in the family apartment in Los Palos Grandes, Caracas. Minutes earlier, the USGS had recorded a magnitude 7.2 earthquake followed by a 7.5 aftershock. The journalist tried to call her sister and mother, but neither answered. Messages were not going through, and phone lines were down.